Payment methods accepted: all major credit and debit cards, ApplePay, GooglePay, PayPal.

How secure is my payment?

The connection to our site from the cart uses a valid, trusted SSL certificate (valid HTTPS) on a secure TLS connection and a strong protocol version and cipher suite.

What is the security code?

Credit and debit cards have a security code located on them. For most cards it will be a 3-4 digit number located on the back. For American Express cards you will find a 3-4 digit number printed on the front side of the cards.

Do I need an account to place an order?

You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account. You can create an account by opting in when placing an order.

Delivery & Costs

All deliveries are made Monday-Saturday on a tracked Yodel or DPD service. If you’d prefer one or the other, please let us know prior to ordering via our contact form. If you won’t be in, you can specify a neighbour or a safe place for this to be left. We aren’t able to guarantee that this will be left in a safe place – it’s at the discretion of the driver.

Free Standard: (1-5 business days) Free (orders over £50)
Standard: (1-5 business days) £4.99
Next Day Delivery: (1 business day) £12.99

Remote locations (the Channel Islands, Scottish Highlands & Northern Ireland) may have additional shipping costs and longer delivery times. This will automatically be calculated in your cart based on your location and postcode.

To see if your address will be subject to additional transit days check here.

International Delivery

We do not currently deliver outside of the UK.

Returns & Refunds

If you do change your mind about your order and no longer want your beers, we have a no questions asked return policy. Please get in touch with us via our contact form within 7 days of receiving your order.

We only offer refunds for returned orders and do not offer any exchanges. Original delivery charges are non-refundable if your order is returned except in cases where there is an issue with the order.

The cost of postage and safe return of returned orders are the responsibility of the customer until the order is back in our warehouse. We recommend that a trackable method of postage is chosen and you hold on to the proof of postage. Once your order has been returned we will get in touch to let you know it has been received and your refund has been processed. Refunds will be issued back to your original method of payment.

Contact Us

We want to hear from you if you are having any problems with your checkout, delivery or something has gone wrong. Our customer service is open Monday – Friday 12pm – 6pm.

📞 Phone us direct: 01323 555 444

Get in touch via our contact form.